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Privacy Policy

About Us

This is a Privacy Policy for Scottish Friendly. At Scottish Friendly we are committed to protecting your privacy. Please read on for more details about our Privacy Policy.

We invite you to contact us if you have questions about this policy. You can contact us by mail at the following address:

Marketing Department
Scottish Friendly Assurance Society Limited
Scottish Friendly House
16 Blythswood Square
Glasgow, G2 4HJ

Or, you can contact us by e-mail at internet.feedback@scottishfriendly.co.uk

Accessing your Data

You have the right under the Data Protection Act to request a copy of the personal data which we store on our computer systems. The fee for this is £10. For further information, please contact the Data Protection Officer, Scottish Friendly Assurance, Blythswood House, 16 Blythswood Square, Glasgow G2 4HJ.

Additional Information

This policy is valid for 1 week from the time that it is loaded by a client.

Data Collection

This policy contains 4 data groups. The data practices of each group will be explained separately.

How we use the data you supply

Any information supplied by visitors online will become part of the data held by us in accordance with the Data Protection Act. The information you supply to us will be used for the purpose for which it was given ie to fulfil a request for product information or to send e-mail newsletters. Some or all of the information that you supply to us may be used for research and statistical purposes. We may use information to advise you of other products and services offered by companies within the Scottish Friendly group or products and services offered by trusted 3rd party organisations with whom we participate with in joint marketing activity. You will always be given the opportunity to decline receiving such information.

If you decide to amend your current mailing status you should write to us at the address above to request that your personal information is not used for direct marketing purposes.

Other companies' access to your personal information

We employ other companies to perform functions on our behalf, for example, to fulfil brochure requests from our website or to send e-mail newsletters. These companies will have access to the personal information needed to perform these functions on behalf of Scottish Friendly, but may not use it for any other purposes and are required to process the data in accordance with the UK's Data Protection legislation.

Group "Newsletter"
We collect the following information:
  • Email Address
This data will be used for the following purposes:
  • Contacting visitors for marketing of services or products. The user must opt-in to this usage.

This data will be used by ourselves and our agents.

The following explanation is provided for why this data is collected: Contacting site visitors for ongoing marketing of products or services.

Group "Web Access Statistics"
We collect the following information:
  • URL of requested resource
  • Request timestamp
  • Client's IP address or hostname
  • HTTP request method
  • Data bytes in response
  • Response status code
  • User agent information
This data will be used for the following purposes:
  • Web site and system administration.

This data will be used by ourselves and our agents.

Group "Referrer Information"
At the user's option, we will collect the following data:
  • HTTP cookies [see below for an explanation of a 'cookie']
  • Clickstream information

This data will be used for the following purposes: Research and development.

This data will be used by ourselves and our agents.

Group "Information Requests"
We collect the following information:
  • User's Name
  • User's Home Contact Information
This data will be used for the following purposes:
  • Contacting visitors for marketing of services or products. The user must opt-in to this usage.
  • Telemarketing. The user must opt-in to this usage.

This data will be used by ourselves and our agents.
The following explanation is provided for why this data is collected: Your name and contact information is requested in order to send follow-up marketing material, on request.

Cookies

Cookies are a technology which can be used to provide you with tailored information from a Web site. A cookie is an element of data that a Web site can send to your browser, which may then store it on your system. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it.

Our site makes use of cookies. Cookies are used for the following purposes: Research and development