FAQs

How do I get in touch with a member of Scottish Friendly's IFA team?
Depending on the nature of your query you can either call us directly on 0800 834 428, or use our email enquiry form. We will endeavour to answer your query within the next business day.

How do I get more detailed product information for my client?
The Scottish Friendly web site contains detailed information on our core product range. We have developed information packs that are suitable for posting to your clients. These should answer most of your product queries Just fill out the Literature Request Form stating how many of each pack you require and these will be posted to your premises within 5 business days.

Can my clients apply online?
The product applications cannot be submitted online, however PDFs are available of all our application forms and key features documents. See the Products listing. You can download these PDFs and print as many as you require. Once the application forms are completed, these should be posted to: Scottish Friendly Assurance, 16 Blythswood Square, Glasgow G2 4HJ

What if my client just wants to top up an existing Bond?
Scottish Bond top up request forms can be downloaded here. Other top up request forms can be sent to you on request. Call us on 0800 834 428.

What commission rate will be applied?
For the tax-exempt plans and Prosperity Savings Plan, Scottish Friendly offers a commission of 130% LAUTRO. The Growth & Security Bond offers 5.25% of the initial investment and Bonus ISA offers 3% of each premium.

For details on other commission rates, contact us directly.

What are the Scottish Friendly charges?

Prosperity Savings Plan, Scottish Bond & Child Bond - There is an explicit charge of £1.00 per month policy fee for monthly savings. All other charges for the cost of life cover, administration, etc are implicit and are calculated on an individual basis. Please call us on 0800 834 428 or email us for a personalised quotation.
Growth & Income Bond - An initial charge of 5% applies on investment in the Growth & Security Bond. Expenses for the administration of the With Profits Fund are allowed for before bonus rates are declared if all or part of the investment is withdrawn, a Market Value Reduction (MVR) may be deducted. Details of the MVR are explained in the Key Features
Bonus ISA - An initial charge of 4% of each contribution applies to each investment in the Bonus ISA. A 1% charge for the administration of the Bonus ISA fund is allowed for before bonus rates are declared. There is a policy fee of £2.00 per month for regular savings. If all or part of the investment is withdrawn, a Market Value Reduction (MVR) may be deducted. Details of the MVR are explained in the Key Features.

For a full list of our product charges, call us on 0800 834 428. Lines are open 9am - 5pm weekdays.