Members' area

As a mutual company, we are owned only by our members for "mutual" benefit. We have no shareholders so profits are distributed among our with profits policyholders in the form of bonuses. Scottish Friendly enjoys a consistently strong with-profits past performance record.

Scottish Friendly continues to work hard to maintain the standards which have served our members so well for over 140 years: good value products, quality service and the best possible returns.

In this members' area, you'll find more information about:

• Scottish Friendly's history
• Our financial results and performance
• Our performance in the Association of British Insurers' Customer satisfaction survey, a programme designed to improve levels of customer satisfaction
• The Principles and Practices of Financial Management
• Information for ISA and OEIC investors
• Our involvement in the community
• Information for Rational Shelley members transferred to Scottish Friendly
• Information for Preston Operative members transferred to Scottish Friendly
• Information for Pioneer Friendly Society members transferred to Scottish Friendly
• Information for Scottish Legal Life members transferred to Scottish Friendly
• Information for LANMAS members transferred to Scottish Friendly
• Our Board Committee terms of reference

If you're moving address, use our online change of address form to let us know. If you're changing your name, you'll need to write to us enclosing a copy of the relevant documentation (eg marriage certificate).

If you want to submit a death claim form you can download and print this here. Full instructions including a handy checklist are also provided.

You will need the Adobe Acrobat Reader (opens in a new browser window) to view the PDF. If you do not have it you can download it for free from the Adobe website.

As a member of Scottish Friendly, we value your comments. If you'd like to ask a question or give some feedback on any subject associated with your society, please complete the 'Your feedback' form.