If you'd like to get in touch with a question about our product or any other subject associated with My Prime Investments, please don't hesitate to contact us.
Contact us with your question or feedback online by completing our online form.
Call us on (UK) 0333 323 5433 or (Eire) 1890 987 919.
Lines are open 8.30am-5.30pm, Monday to Friday. For your protection calls may be monitored and recorded.
Write to us
Scottish Friendly Assurance Society Ltd
Scottish Friendly House
16 Blythswood Square
If you're changing your name, you'll need to write to us enclosing a copy of the relevant information (e.g. a marriage certificate) at the address above.
Make a complaint
At Scottish Friendly, we aim to provide the highest possible standards of customer service at all times. However, if we do not meet your expectations or you are dissatisfied in any way with our service or products we would like to know.