Scottish Friendly is committed to providing you with services that are easy to use. We want to make sure everyone has equal access to all our online services.


Help with sight or hearing loss

It’s important to us that everyone can access information about their policy or account. We have a range of options to help customers get the information they need.

Accessibility policy

Scottish Friendly is dedicated to providing a website that’s accessible to the widest possible audience, regardless of technology or ability.

We aim for the site to be fully compliant with Web Content Accessibility Guidelines (W.C.A.G) version 2.1 for A and AA success criteria. Therefore we continually try to make the website as accessible as possible.

Scottish Friendly is built to be compatible with the following browsers and operating systems.

Supported Browsers

● Google Chrome (latest version)

● Microsoft Edge (latest version)

● Mozilla Firefox (latest version)

● Safari (latest version)

 Supported Operating Systems

● Windows 10

● Mac OS Catalina

● Android 9

● iOS 13


We strive to meet the accepted guidelines and standards for accessibility and usability.  To help us, we’d be grateful for your feedback on how accessible you find our website.  This will help us to improve.

If you’ve any difficulties accessing our website and digital services, please get in touch to allow us to help.