Don’t be a pension scam victim

The information provided in this article was accurate at the time of publishing and should be read in the context of the date it was published. Views in this article are those of the author alone and do not necessarily represent the view of Scottish Friendly.

Scottish Friendly has long warned of the danger of fraud when it comes to pension freedoms. We did, and continue to, welcome the fact that people can access their pension savings more easily and for many the change in legislation that allowed them to do this has been a boon.

Scottish Friendly | PensionsHowever, not enough has been done to protect people. Today comes the news that in 2017, the average loss of the 253 victims who reported their fraud to Action Fraud was £91,000. It’s thought that only a handful of fraud cases that occur are actually reported so these represent only the tip of the iceberg and the scale of the scandal is likely to be considerably higher.

As one of the key methods in defrauding people of their hard-earned pension cash is telephone scams, the Government has to take action to make cold calling illegal. This was something they’d announced that would be done in the Autumn Statement of 2016 but which has floundered due to “complexity” and so was put out to consultation last month.

In the meantime, the Financial Conduct Authority (FCA) and The Pensions Regulator (TPR) have launched a joint advertising campaign to raise awareness of pension scams.

The ScamSmart campaign will target pension holders aged 45-65, the group identified by the regulators most at risk of pension scams, and will feature television adverts highlighting the most common tactics adopted by fraudsters.

We all need to do as much as we can to prevent fraud from taking place. Even if you feel you’re well enough informed to be immune from such activity, why not consider others in your circle such as parents and other family members.

Here are some handy tips from the ScamSmart campaign to avoid scams:

  • Reject unexpected pension offers whether made online, on social media or over the phone
  • Check who you’re dealing with before changing your pension arrangements. Check the FCA Register or call the FCA contact centre on 0800 111 6768 to see if the firm you are dealing with is authorised by the FCA
  • Don’t be rushed or pressured into making any decision about your pension
  • Consider getting impartial information and advice







No advice has been provided by Scottish Friendly. If you are in any doubt as to whether a savings or investment plan is suitable for you, you should contact a financial adviser for advice. If you do not have a financial adviser, you can get details of local financial advisers by visiting www.unbiased.co.uk. Advisers may charge for providing such advice and should confirm any cost beforehand.