Due to the coronavirus outbreak we’re protecting our friends, colleagues and community by having less staff in to answer phones right now. This is having a big impact on call waiting times which are typically 20 minutes. We’re really sorry about this.
We really want to help and protect our most vulnerable customers and would be really grateful if you could help them too.
If you are able to contact us via our online form then please do. Your enquiry will receive exactly the same level of service as if you had called in and we will get back to you as soon as we can. This leaves our phone lines open for those customers unable to access the web. Click here for more information.