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Contact us

If you'd like to get in touch with a question about our products or any other subject associated with Scottish Friendly, please don't hesitate to contact us.

Ways to get in touch

Email us

Contact us with your question or feedback online by completing our online form.

Phone us

Call us on (UK) 0333 323 5433 or (Eire) 1890 987 919.

Lines are open 8.30am-5.30pm, Monday to Friday. For your protection calls may be monitored and recorded.

Write to us

Scottish Friendly Assurance Society Ltd
Scottish Friendly House
16 Blythswood Square
Glasgow
G2 4HJ

Make a complaint

At Scottish Friendly, we aim to provide the highest possible standards of customer service at all times. However, if we do not meet your expectations or you are dissatisfied in any way with our service or products we would like to know.

Use the contact details above if you'd like to get in touch, or
find out more about how we handle complaints.

Sign up for our newsletter

We aim to send a newsletter each month containing information about our products and news about Scottish Friendly.

Sign up online if you'd like to receive a copy

We will not share your details with any third parties and you can unsubscribe at any time.

Submit a death claim

If you want to submit a death claim form you can download and print a form to send to us. Full instructions including a checklist are also provided.

Download death claim form

Can't find your maturity claim form?

If you have misplaced your maturity claim form you can download a replacement form.

Download maturity claim form

Can't find your policy document?

If you have lost your policy document, you can download a Lost Policy Declaration form to complete and return with your claim form.

Download lost policy document form - surrenders claim

Download lost policy document form - maturity / death claim