Bereavement support

Help and guidance for when someone dies. Losing a loved one can be devastating. We are here to help you deal with the practicalities of managing the financial affairs at this difficult time.


Let us know

When the person holding a policy with Scottish Friendly has died, you can notify us and make a claim by completing a death claim form.

What you need to send us

In addition to the above death claim form, we will require a valid copy of the death certificate and the original policy documents if available.

We will also let you know if you need to send us a nomination form, grant of confirmation/probate and a deed of assignment.

These documents can then be posted to us at:

Scottish Friendly Assurance Society Ltd
Galbraith House
16 Blythswood Square
G2 4HJ

Helpful support groups and charities

Just so you know, the links will open in a new window. These links are to external organisations, and Scottish Friendly is not responsible for their content.

Cruse Bereavement Care

Cruse specialises in all types of bereavement and can help people cope with the loss of someone close.

Death Notification Service

Allows you to notify a death to a number of financial organisations at the same time.

Tell Us Once

The Tell Us Once website will notify all government and council services of a death.

The Bereavement Register

Provides a free service to stop unwanted junk mail to the deceased.

Child Bereavement UK

Child Bereavement UK specialise in providing support when a child dies or a child loses someone close to them.

We're here to help

Please contact us if you have any questions, or need advice on what we require to process your claim.

Call us

(UK) 0333 323 5433 or (Eire) 3531 800 816 736.

For Canada Life customers please call 0330 135 9539.

Lines are open 8.30am-5.30pm, Monday to Friday. 

For Mobius Life customers please call 01733 353405, Monday to Friday 9.30am to 4pm.

Calls may be monitored for quality and feedback purposes.

Contact form

Send us a message with your questions or feedback by completing our online contact form.

Write to us

Scottish Friendly Assurance Society Ltd

Galbraith House

16 Blythswood Square


G2 4HJ