How we operate
A look at how we operate
We aim to deliver value to members, investors and corporate partners through a combination of tax efficiency, mutuality, administration service delivery and efficient management.
The voice of our members
Being a mutual means that we are accountable to our members, so it’s important that they’re able to have their views represented at our Annual General Meetings.
This happens through our delegate system and committee.
Annual general meetings
Our Annual General Meetings (AGMs) are the forum through which we communicate performance to the Scottish Friendly delegates (who are representatives of the members of Scottish Friendly).
It’s also where we pass a number of important votes which impact on the direction and management of Scottish Friendly.
Board committees
In certain circumstances our Board finds it useful to set up Committees to exercise power on its behalf.
We currently have five committees: Audit, Risk, Renumeration, Nomination and Investment. Each has it’s own terms of references, membership and remit that has been agreed by the Board.
Our financial performance and results
Find out more about our financial results for the last available year and previous years.
Our responsibilities
Our regulatory obligations
The Scottish Friendly Marketing Group consists of several companies that are authorised and regulated by the Prudential Regulation Authority and Financial Conduct Authority.
Solvency II
Solvency II is a set of rules governing how insurers are funded and governed. Every year we publish a Solvency and Financial Condition Report to comply with these regulations.
UK Complaints Data
The Financial Conduct Authority (FCA) requires financial services firms to report on the number of UK FCA reportable customer complaints they recieve on a half yearly basis.
Careers with Scottish Friendly
If you're thinking about taking the next step in your career, then Scottish Friendly could be the place for you.
Helping families to save and invest for 160 years
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Proud to be a mutual
We’re owned and run for the benefit of our members - people like you!
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Award winning
We are proud of our achievements over the years and the awards we have won for our products and services.
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Supporting the community
We care about our people, customers and our role in supporting the wider community.
Learn more
Investing can seem like a tricky business, so if you have a few questions or aren't quite sure where to start, we have some useful guides to help get you started.